Workmanship
My Wrap Game guarantees its workmanship for a period of one year from the date of installation. This warranty is specific to issues arrising from the installation process, including lifting, peeling, bubbles, creases, or any other defeats attributed to incorrect or improper installation.
Responsibilities
The customer will promptly report any defects and allow My Wrap game the opportunity to inspect and evaluate the claim. My Wrap Game will either repair or replace the affected graphics at no additional cost to the customer.
Limitations
The Installation Warranty does not cover damage caused by misuse, neglect, accidents, intentional damage, or any conditions beyond My Wrap Game’s control, including environmental factors and normal wear and tear.
Workmanship
My Wrap Game guarantees its workmanship for a period of one year from the date of installation. This warranty is specific to issues arrising from the installation process, including lifting, peeling, bubbles, creases, or any other defeats attributed to incorrect or improper installation.
Product Warranty
We guarantee that all graphic materials are free of defects incurred in manufacturing, packing, or shipping. The manufacturers offer different warranty periods for their products in different geographical zones and conditions, and it varies depending on horizontal and vertical surfaces. My Wrap Game will advise what the warranty is depending on the product chosen.
Voiding Warranty
The warranty from My Wrap Game may be voided by improper use or maintenance such as using incorrect cleaning agents, not following care instructions, or misuse, abuse, or neglect of the product. It also doesn’t cover damage from environmental factors or any alterations, modifications, or repairs not conducted by My Wrap Game’s trained personnel.
Remedies & Limitations of Liability
If a product defect is under warranty, My Wrap Game will either replace the film or refund the purchase price, as decided by the company, within a reasonable period following standard procedures. Liability for indirect or consequential damages is limited to the purchase amount.
Pre-Existing Damage
If pre-existing damage is found during the wrap process, My Wrap Game will inform the customer for decision-making; additional services may incur extra charges or delays, and My Wrap Game isn’t liable for such pre-existing damage or related consequences.
Claims
To ensure eligibility for warranty service, customers must submit a claim within the warranty period by providing written notice My Wrap Game, detailing the issue. My Wrap Game will then evaluate the claim and determine the next steps, following warranty guidelines and legal requirements. Claims must adhere to this process and timeframe to qualify for resolution.