Subcontract Terms of Service

Every quote provided is directly linked to the enclosed terms and conditions. This is a 2-minute read.

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Last updated: January 2024

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Welcome to My Wrap Game. By engaging our subcontract installation services, you agree to the following terms, which apply to all installations and are linked to each quote provided. These terms are designed to ensure a smooth and professional relationship between both parties.

Introduction: Our Commitment to You

At My Wrap Game, we strive to deliver high-quality installation services that meet the highest industry standards. Our services are offered on a job-by-job basis, ensuring flexibility and efficiency for our customers. This document outlines the terms and conditions that govern our working relationship, and we encourage you to review them carefully.

1. Scope of Services

All quotes provided are intended to service jobs within the Perth Metropolitan Area. Should additional travel be required, it must be agreed upon and quoted separately.

Our services are provided as a supplementary resource. The customer should treat our involvement as on-demand and should not assume we are a full-time or permanently available asset. Strategic planning should account for our availability on a job-by-job basis.

Changes to Scope of Work: Any changes to the scope of work after a quote has been accepted must be communicated in writing. My Wrap Game will assess the changes, and a new quote may be issued if additional services, time, or materials are required. The customer must approve the revised quote before any further work is carried out.

Force Majeure: My Wrap Game will not be held liable for any delays or failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, accidents, severe weather conditions, strikes, or other unforeseen events. In such cases, we will communicate promptly with the customer to reschedule the work as soon as reasonably possible.

2. Vehicle Preparation

The customer is responsible for ensuring the vehicle is delivered clean, free from dirt, debris, and waxes. We recommend parking the vehicle indoors overnight before installation to ensure dryness. General surface preparation is included, but if deep cleaning is required, a fee of $85+GST will be applied.

All existing graphics, decals, and adhesive residue must be completely removed prior to installation, unless explicitly agreed otherwise. Failure to do so may result in the cancellation of your appointment upon discovery. If you're unsure about the condition of your vehicle, please reach out to discuss potential solutions in advance.

3. Workspace Requirements

A clean, dust-free workspace must be provided, with sufficient space around the vehicle, access to electricity, and adequate lighting. The workspace should be prepared a day in advance.

The customer is responsible for ensuring that the workspace is free from obstructions and safe for the installer to perform their duties.

4. Material Preparedness

It is the customer’s responsibility to ensure that all necessary materials are ready and available at the time of installation. Any delay in providing these materials may result in rescheduling, and additional costs may be incurred. My Wrap Game will not be responsible for delays or cancellations caused by the unavailability of materials, and the customer may be charged for any downtime resulting from such delays.

Correct Materials and Expiry: The customer is also responsible for ensuring that the correct materials are selected for the project and that these materials are within their usable date. My Wrap Game will not be liable for any issues arising from the use of incorrect or expired materials, including but not limited to rescheduling, delays, additional labour, or compromised quality of the installation.

5. Lead Times and Scheduling

It is critical for the customer to confirm appointments and lead times promptly. We cannot guarantee that requested dates will be met if there is a delay in confirmation.

If the customer fails to respond within a reasonable time, My Wrap Game cannot guarantee availability or completion of the work by the desired deadline.

6. Fees and Payment Terms

All quotes are inclusive of superannuation, taxes, and liabilities, ensuring transparency. No hidden charges will apply unless additional services are required beyond the agreed scope.

Payment Terms (14 Days): Payment is due within 14 days of the invoice date. Failure to make payment by the due date will result in the application of late fees and potential voiding of the contract as outlined below.

Late Fees: Should payment be delayed beyond the agreed 14 days, a late fee of 5% of the total amount owed will be charged for each month the payment remains outstanding, starting from the 15th day. Late fees will continue to accrue until the payment is made in full.

Recovery Fees: If payment remains outstanding for 90 days or more, we reserve the right to seek professional debt recovery services. In such instances, the customer will be responsible for covering all recovery costs incurred, which may include legal fees, administrative costs, and the fees charged by debt recovery agencies.

Voiding of Future Work: Failure to meet payment obligations within the 14-day period disqualifies the customer from engaging My Wrap Game for future work. Ongoing projects may be suspended until all outstanding payments, late fees, and recovery costs are settled.

Dispute Resolution: If there is a legitimate dispute regarding an invoice, the customer must notify My Wrap Game in writing within 7 days of the invoice date, including specific details of the dispute. My Wrap Game will engage in good faith to resolve the issue. Failure to raise a dispute within this period implies acceptance of the invoice and the obligation to pay in full.

Timely Payment Requirement and Continuing Obligations:
If the customer fails to pay within 14 days of the invoice date without reasonable explanation or adequate communication, My Wrap Game will be released from its service obligations. However, the customer will continue to be bound by all confidentiality and intellectual property provisions. The customer is strictly prohibited from using, sharing, or disclosing any proprietary information or techniques, and all intellectual property rights remain fully enforceable, even if the contract is voided.

7. Insurance

We provide full insurance coverage, including public liability and professional indemnity, to protect both parties throughout the installation process.

8. Cancellations and Delays

If delays caused by the customer prevent completion within the agreed timeframe, a cancellation fee equal to 50% of the total quote will apply, and the appointment must be rescheduled.

Rescheduled appointments may require a new quote depending on changes in the scope of work.

9. Damage Liability

My Wrap Game is not responsible for pre-existing conditions that may be exacerbated by the installation process, such as rust, chipping, or peeling paint. We will take all necessary precautions, but we cannot be held liable for issues related to prior damage. Nor are we required to report on pre-existing damage.

10. Social Media

My Wrap Game reserves the right to post images and updates of installation projects on social media and promotional platforms, provided that intellectual property or confidential client information is not infringed. If you wish to opt-out of this, please notify us in writing prior to the appointment.

Customers are encouraged to share the completed work, but must not portray it in a way that misrepresents the nature of the installation or damages the reputation of My Wrap Game.

11. Customer Obligations

The customer agrees to treat My Wrap Game as a supplementary installer and acknowledges that our availability is on a job-by-job basis. We are not to be treated as a full-time asset unless previously agreed upon.

The customer must not engage in any commercial activities or business practices that could directly harm the reputation or operation of My Wrap Game. This includes poaching installers, undermining our business, or any action that could result in reputational damage.

12. Confidentiality

Both parties agree to maintain confidentiality regarding any proprietary techniques, processes, or sensitive information shared during the course of the installation. No photos or videos of the installation process may be taken without prior permission from My Wrap Game.

13. Quality Standards

We are committed to delivering installations that meet or exceed industry standards. Should any issues arise, My Wrap Game will rectify defects or mistakes within a reasonable timeframe at no additional cost, provided they are reported within the agreed warranty period.

14. Health and Safety

The customer is responsible for ensuring that the workspace complies with health and safety regulations, including proper lighting, cleanliness, and access to power.

My Wrap Game will provide necessary personal protective equipment (PPE) and adhere to all relevant safety protocols while on-site.

15. Respectful Conduct

Both parties agree to maintain a professional and respectful relationship throughout the duration of the project. The customer is expected to treat My Wrap Game and its representatives with courtesy and respect. Any form of abusive, threatening, or unprofessional behaviour will result in the immediate termination of services, with the customer remaining liable for any outstanding payments, late fees, and recovery costs. My Wrap Game reserves the right to refuse future work if such conduct occurs.

16. Indemnity & Governing Law

The customer agrees to indemnify and hold harmless My Wrap Game from any claims, damages, liabilities, or expenses arising from any breach of these terms by the customer, including but not limited to failure to provide a safe workspace, non-payment, or misuse of proprietary information.

These terms and conditions are governed by and construed in accordance with the laws of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

Conclusion: Our Mutual Agreement

By agreeing to these terms, both My Wrap Game and the customer commit to a professional, respectful, and mutually beneficial working relationship. These terms ensure that expectations are clear, and both parties are protected throughout the project.

If you have any questions or require further clarification on these terms, please contact us before the commencement of any project.

Home

Introduction: Our Commitment to You

1. Scope of Services

2. Vehicle Preparation

3. Workspace Requirements

4. Material Preparedness

5. Lead Times and Scheduling

6. Fees and Payment Terms

7. Insurance

8. Cancellations and Delays

9. Damage Liability

10. Social Media

11. Customer Obligations

12. Confidentiality

13. Quality Standards

14. Health and Safety

15. Respectful Conduct

16. Indemnity & Governing Law

Conclusion: Our Mutual Agreement

subcontract installation terms & conditions

Welcome to My Wrap Game. By engaging our subcontract installation services, you agree to the following terms, which apply to all installations and are linked to each quote provided. These terms are designed to ensure a smooth and professional relationship between both parties.

Download Terms

introduction: our commitment to you

At My Wrap Game, we strive to deliver high-quality installation services that meet the highest industry standards. Our services are offered on a job-by-job basis, ensuring flexibility and efficiency for our customers. This document outlines the terms and conditions that govern our working relationship, and we encourage you to review them carefully.

1. scope of services

All quotes provided are intended to service jobs within the Perth Metropolitan Area. Should additional travel be required, it must be agreed upon and quoted separately.

Our services are provided as a supplementary resource. The customer should treat our involvement as on-demand and should not assume we are a full-time or permanently available asset. Strategic planning should account for our availability on a job-by-job basis.

Changes to Scope of Work: Any changes to the scope of work after a quote has been accepted must be communicated in writing. My Wrap Game will assess the changes, and a new quote may be issued if additional services, time, or materials are required. The customer must approve the revised quote before any further work is carried out.

Force Majeure: My Wrap Game will not be held liable for any delays or failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, accidents, severe weather conditions, strikes, or other unforeseen events. In such cases, we will communicate promptly with the customer to reschedule the work as soon as reasonably possible.

2. vehicle preparation

The customer is responsible for ensuring the vehicle is delivered clean, free from dirt, debris, and waxes. We recommend parking the vehicle indoors overnight before installation to ensure dryness. General surface preparation is included, but if deep cleaning is required, a fee of $85+GST will be applied.

All existing graphics, decals, and adhesive residue must be completely removed prior to installation, unless explicitly agreed otherwise. Failure to do so may result in the cancellation of your appointment upon discovery. If you're unsure about the condition of your vehicle, please reach out to discuss potential solutions in advance.

3. workspace requirements

A clean, dust-free workspace must be provided, with sufficient space around the vehicle, access to electricity, and adequate lighting. The workspace should be prepared a day in advance.

The customer is responsible for ensuring that the workspace is free from obstructions and safe for the installer to perform their duties.

4. material preparedness

It is the customer’s responsibility to ensure that all necessary materials are ready and available at the time of installation. Any delay in providing these materials may result in rescheduling, and additional costs may be incurred. My Wrap Game will not be responsible for delays or cancellations caused by the unavailability of materials, and the customer may be charged for any downtime resulting from such delays.

Correct Materials and Expiry: The customer is also responsible for ensuring that the correct materials are selected for the project and that these materials are within their usable date. My Wrap Game will not be liable for any issues arising from the use of incorrect or expired materials, including but not limited to rescheduling, delays, additional labour, or compromised quality of the installation.

5. lead times and scheduling

It is critical for the customer to confirm appointments and lead times promptly. We cannot guarantee that requested dates will be met if there is a delay in confirmation.

If the customer fails to respond within a reasonable time, My Wrap Game cannot guarantee availability or completion of the work by the desired deadline.

6. fees and payment terms

All quotes are inclusive of superannuation, taxes, and liabilities, ensuring transparency. No hidden charges will apply unless additional services are required beyond the agreed scope.

Payment Terms (14 Days): Payment is due within 14 days of the invoice date. Failure to make payment by the due date will result in the application of late fees and potential voiding of the contract as outlined below.

Late Fees: Should payment be delayed beyond the agreed 14 days, a late fee of 5% of the total amount owed will be charged for each month the payment remains outstanding, starting from the 15th day. Late fees will continue to accrue until the payment is made in full.

Recovery Fees: If payment remains outstanding for 90 days or more, we reserve the right to seek professional debt recovery services. In such instances, the customer will be responsible for covering all recovery costs incurred, which may include legal fees, administrative costs, and the fees charged by debt recovery agencies.

Voiding of Future Work: Failure to meet payment obligations within the 14-day period disqualifies the customer from engaging My Wrap Game for future work. Ongoing projects may be suspended until all outstanding payments, late fees, and recovery costs are settled.

Dispute Resolution: If there is a legitimate dispute regarding an invoice, the customer must notify My Wrap Game in writing within 7 days of the invoice date, including specific details of the dispute. My Wrap Game will engage in good faith to resolve the issue. Failure to raise a dispute within this period implies acceptance of the invoice and the obligation to pay in full.

Timely Payment Requirement and Continuing Obligations:
If the customer fails to pay within 14 days of the invoice date without reasonable explanation or adequate communication, My Wrap Game will be released from its service obligations. However, the customer will continue to be bound by all confidentiality and intellectual property provisions. The customer is strictly prohibited from using, sharing, or disclosing any proprietary information or techniques, and all intellectual property rights remain fully enforceable, even if the contract is voided.

7. insurance

We provide full insurance coverage, including public liability and professional indemnity, to protect both parties throughout the installation process.

8. cancellations and delays

If delays caused by the customer prevent completion within the agreed timeframe, a cancellation fee equal to 50% of the total quote will apply, and the appointment must be rescheduled.

Rescheduled appointments may require a new quote depending on changes in the scope of work.

9. damage liability

My Wrap Game is not responsible for pre-existing conditions that may be exacerbated by the installation process, such as rust, chipping, or peeling paint. We will take all necessary precautions, but we cannot be held liable for issues related to prior damage. Nor are we required to report on pre-existing damage.

10. social media and intellectual property

My Wrap Game reserves the right to post images and updates of installation projects on social media and promotional platforms, provided that intellectual property or confidential client information is not infringed. If you wish to opt-out of this, please notify us in writing prior to the appointment.

Customers are encouraged to share the completed work, but must not portray it in a way that misrepresents the nature of the installation or damages the reputation of My Wrap Game.

11. customer obligations

The customer agrees to treat My Wrap Game as a supplementary installer and acknowledges that our availability is on a job-by-job basis. We are not to be treated as a full-time asset unless previously agreed upon.

The customer must not engage in any commercial activities or business practices that could directly harm the reputation or operation of My Wrap Game. This includes poaching installers, undermining our business, or any action that could result in reputational damage.

12. confidentiality

Both parties agree to maintain confidentiality regarding any proprietary techniques, processes, or sensitive information shared during the course of the installation. No photos or videos of the installation process may be taken without prior permission from My Wrap Game.

13. quality standards

We are committed to delivering installations that meet or exceed industry standards. Should any issues arise, My Wrap Game will rectify defects or mistakes within a reasonable timeframe at no additional cost, provided they are reported within the agreed warranty period.

14. health and safety

The customer is responsible for ensuring that the workspace complies with health and safety regulations, including proper lighting, cleanliness, and access to power.

My Wrap Game will provide necessary personal protective equipment (PPE) and adhere to all relevant safety protocols while on-site.

15. respectful conduct

Both parties agree to maintain a professional and respectful relationship throughout the duration of the project. The customer is expected to treat My Wrap Game and its representatives with courtesy and respect. Any form of abusive, threatening, or unprofessional behaviour will result in the immediate termination of services, with the customer remaining liable for any outstanding payments, late fees, and recovery costs. My Wrap Game reserves the right to refuse future work if such conduct occurs.

16. indemnity & governing law

The customer agrees to indemnify and hold harmless My Wrap Game from any claims, damages, liabilities, or expenses arising from any breach of these terms by the customer, including but not limited to failure to provide a safe workspace, non-payment, or misuse of proprietary information.

These terms and conditions are governed by and construed in accordance with the laws of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

conclusion: our mutual agreement

By agreeing to these terms, both My Wrap Game and the customer commit to a professional, respectful, and mutually beneficial working relationship. These terms ensure that expectations are clear, and both parties are protected throughout the project.

If you have any questions or require further clarification on these terms, please contact us before the commencement of any project.

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My Wrap Game are specialists and influencers in the automotive restyling field. With 20 years of experience and collaborations, we’ve earned our reputation as trusted leaders in the industry.